We are passionately committed to revolutionizing access to effective behavioral health therapy.
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Privacy Policy
Introduction
This website (together with any successor site(s), computer systems, cloud-based
platforms, software, and mobile or desktop-based platforms, hereinafter collectively
referred to as the “Services”) are operated by TAO Connect, Inc. (hereinafter, “TAO
Connect,” “we,” “our”).We take privacy seriously and take reasonable and compliant measures to protect the
privacy and confidentiality of information that we may have access to while
providing Services to our end users. This Privacy Policy is meant to help you better
understand how we may use, store, collect, and disclose information we may access or
collect in the course of your use of the Services, or from any health plan, health
care provider, or healthcare clearinghouse that must comply with the Health
Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule, the
Personal Information Protection and Electronic Document Act (PIPEDA), or any other
similar applicable law or regulation associated with the Services (both referred to
as a “Covered Entity”).Your use of the Services is conditioned on your agreement with all the terms of this
Privacy Policy. This Privacy Policy, as amended from time to time, constitutes the
entire agreement between us and you with respect to how we may collect and use your
personal information and protected health information (“Personal Information”). If
we make changes in the way we collect, use, or disclose personal information, we
will notify you by posting an announcement on the Site, sending you an email, or
both. You agree you are bound by any changes to our Policy when you use the Services
after such changes have been first posted. It is your choice as to whether to use
the Services and provide Personal Information to us, or to a Covered Entity that
utilizes the Services, and you should not provide any such information if you do not
agree to the terms of this Privacy Policy. By using our Services, you consent to our
collection, use, and disclosure of your Personal Information as described in this
Privacy Policy. All Services we provide are compliant with applicable law regarding
the collection, use, and disclosure of Personal Information. Nothing below replaces
or circumvents lawful restrictions on collection, use, or disclosure of Protected
Health Information as outlined under HIPAA or PIPEDA. This Privacy Policy is written
in the English language. We do not guarantee the accuracy of any translated versions
of this Privacy Policy. To the extent any translated versions of this Privacy Policy
conflict with the English language version, the English language version of this
Privacy Policy shall control.Information Collection and Use
Collection of Personal Information
Information you provide to us
TAO Connect may collect personal information from you directly when you interact with
our Services, including through TAO Connect’s customers, contact us, use our
services, create an account, subscribe, share reviews, sign up to receive offers or
emails from us, or purchase our products or services.Information we obtain indirectly
We may receive personal information about you from our customers, third-party
affiliates or partners and from marketing companies that provide us with such
information as a part of their relationship with us, including Covered Entities. We
may combine this with data that we already have collected about you. Such collected
data could include contact details (such as email address) and previous purchase
history or interests.Information collected automatically
When you use our Services we collect certain information about you automatically
through our use of cookies and similar technologies.Categories of Personal Information
TAO Connect may collect any or all of the following categories of Personal
Information:-
Contact information,
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Authentication information including user name and password
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Financial information,
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Comments, reviews, and suggestions,
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Personal characteristics including age, date of birth, gender, marital status, and nationality,
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Personal preferences including product preferences, online preferences, and interests,
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Protected Health Information (as defined by applicable law),
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Online behavior information including online activity, preferences, and time spent viewing features, and
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Usage data including your Internet Protocol (“IP”) address or mobile network information, browser type, browser version, unique device identifiers and other diagnostic data.
In addition, where allowed by applicable law, we may collect anonymized data or
information that is not in a personally identifiable form. If we combine information
that is not in personally identifiable form with information that is identifiable,
we will treat the combined information as personal information as long as it is
combined.Use of Your Personal Information
We collect Personal Information from you in order to provide Services to you, as well
as to Covered Entities for purposes of fulfilling our service obligations to Covered
Entities. We only collect and process the minimum amount of personal
information from you that is necessary to the purposes of our information processing
activities and we retain such information only if required to fulfill such purposes.
Additionally, any Protected Health Information collected from you or a Covered
Entity is kept private and confidential.TAO Connect may use Personal Information for the following purposes:
To provide and maintain our Service, including to monitor the usage
of our Service.To manage your account: to manage your registration as a user of the
Service.For the performance of a contract: the development, compliance and
undertaking of the purchase contract for the products, items or services You have
purchased or of any other contract with Us through the Service.To contact You: To contact You by email, telephone calls, SMS, or
other equivalent forms of electronic communication, such as a mobile application’s
push notifications regarding updates or informative communications related to the
functionalities, products or contracted services, including the security updates,
when necessary or reasonable for their implementation.To process payments by you for the Services.
To provide You with news, special offers and general information
about other services and events which we offer that are similar to those that you
have already purchased or enquired about unless You have opted not to receive such
information.To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or
conduct a merger, divestiture, restructuring, reorganization, dissolution, or other
sale or transfer of some or all of Our assets, whether as a going concern or as part
of bankruptcy, liquidation, or similar proceeding, in which Personal Information
held by Us about our Service users is among the assets transferred.To comply with legal requests and requirements.
For other purposes: We may use Your information for other purposes,
such as data analysis, identifying usage trends, determining the effectiveness of
our promotional campaigns and to evaluate and improve our Service, products,
services, marketing and your experience.Where applicable, if TAO Connect intends to further process your personal information
for a purpose other than that for which the personal information was initially
collected, TAO Connect shall, prior to such processing, provide you with any
relevant information on such additional purpose, and, to the extent required by
applicable law, obtain your consent for this.Disclosure and Retention
TAO Connect does not trade, rent, or sell your personal information to third parties.
We may share Your personal information in the following situations:
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With Service Providers: We may share Your personal information
with Service Providers that perform services and functions on our behalf to help
us operate and manage our Services, monitor and analyze the use of our Service,
process payments, or contact You. These vendors and service providers will have
access to your personal information in order to provide these services, but when
this occurs we implement reasonable contractual and technical protections to
limit their use of that information to helping us provide our Service and
support our interactions with you.
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For business transfers: We may share or transfer Your personal
information in connection with, or during negotiations of, any merger, sale of
Company assets, financing, or acquisition of all or a portion of Our business to
another company. In such a case, unless prohibited by applicable law, your
information would remain subject to the privacy policy applicable at the time of
such transfer, unless you discontinue use of our Service. We will inform you of
any such changes in ownership. We will also inform you if we sell your personal
information to any new owners.
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With Affiliates: We may share Your information with Our
affiliates, in which case we will require those affiliates to honor this Privacy
Policy. Affiliates include Our parent company and any other subsidiaries, joint
venture partners or other companies that We control or that are under common
control with Us.
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With business partners: We may share Your information with Our
business partners to offer You certain products, services or promotions where
you have consented to such disclosure.
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With other users: when You share personal information with or
otherwise interact with other users such information may be viewed and shared by
those users.
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With Your consent: We may disclose Your personal information
for any other purpose with Your consent.
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For legal purposes: We may share personal information with
third party companies, organizations, or individuals outside of TAO Connect when
we believe in good faith that access, use, preservation, or disclosure of the
information is reasonably necessary to comply with a legal obligation; when we
believe in good faith that the law requires it; at the request of governmental
authorities conducting an investigation; to verify or enforce our agreements,
terms of use, or other applicable policies; to respond to an emergency; or
otherwise to protect the rights, property, safety, or security of TAO Connect,
third parties, visitors to our Site, or the public, as required or permitted by
law.
Retention of Your Personal Information
The Company will retain Your Personal Information only for as long as is reasonably
necessary for the purposes for which it was collected unless a longer retention
period is required or permitted by law. We will retain and use Your Personal
Information to the extent necessary to comply with our legal obligations (for
example, if we are required to retain your data to comply with applicable laws),
resolve disputes, and enforce our legal agreements and policies.Should you delete your account with us, if permitted by law, we will delete all
Personal Information we have collected and cease contact with you in the
above-referenced manner as soon as practicable.The Company may retain anonymized usage data for internal analysis purposes and to
comply with legal requirements.Transfer of Your Personal Information
Your information, including Personal Information, is processed at the TAO Connect’s
operating offices in the United States or Canada and in any other places where the
parties involved in the processing are located. Although we will primarily store and
process your data within the United States or Canada, this information may be
transferred to — and maintained on — computers located outside of your state,
province, country or other governmental jurisdiction.As a result, your personal information may be subject to data protection and
other laws that may differ from your country of residence. Your personal information
may be disclosed in response to inquiries or requests from government authorities or
to respond to judicial process in the countries in which we operate. By using the
Service, or by providing us with any information, you consent to the collection,
processing, maintenance, and transfer of such information in and to the United
States and other applicable territories in which the privacy laws may not be as
comprehensive as, or equivalent to, those in the country where you reside or are a
citizen.The Company will take all steps reasonably necessary to ensure that Your data is
treated securely and in accordance with this Privacy Policy and no transfer of Your
Personal Information will take place to an organization or a country unless there
are adequate controls in place including the security of Your data and other
personal information.Safeguards and Security
The security of Your Personal Information is important to us.
We use appropriate safeguards and follow reasonable commercial standards to prevent
the unauthorized use or disclosure of Personal Information. We have implemented
administrative, physical, and technical safeguards that reasonably and appropriately
protect the confidentiality, integrity, and availability of data that we may receive
or transmit. Please be advised, however, that while we take reasonable security
measures to protect your personal information, such measures cannot be guaranteed to
be secure. TAO Connect cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security, and
improperly collect, access, steal, or modify your personal information.In the event of a data breach, TAO Connect will report such breach pursuant to
applicable laws.You are solely responsible for the privacy and security of any information that you
may upload through our Services. The security of your account relies on your
protection of your user profile information. You are responsible for maintaining the
security of your user profile information, including your password and for all
activities that occur under your account. You may not share your password with
anyone. We will never ask you to send your password or other sensitive information
to us in an email, though we may ask you to enter this type of information to access
your account. Any email or other communication purporting to be from one of our
websites requesting your password or asking you to provide sensitive account
information via email, should be treated as unauthorized and suspicious and should
be reported to us immediately by email. If you believe someone else has obtained
access to your password, please change it immediately by logging in to your account
and report it immediately by emailing us at privacy@taoconnect.org.Children’s Privacy
Our Services not intended for children under the age of thirteen (13), and if you are
under the age of thirteen (13) you are not permitted to use the Services. TAO
Connect will never knowingly request or collect personal information from any child.
If you are under thirteen (13) years old, please do not provide your information on
our Site. Upon notification that a child has provided us with personally
identifiable information, we will delete the child’s personally identifiable
information from our records. If you believe we might have any information from a
child, please contact us at privacy@taoconnect.org.Your Personal Information Requests
You may make the following requests regarding your personal information:
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Request to Access. You may submit a request to obtain a copy of
or access to the personal information that TAO Connect has collected on you.
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Request to Know. You may submit a request to receive
information about TAO Connect’s data collection practices. You may request
information on the categories of personal information collected; the categories
of data collection sources; TAO Connect’s business or commercial purpose for
collecting or disclosing personal information; the categories of third parties
with whom TAO Connect shares personal information, if any; and the specific
pieces of personal information we have collected about you.
Please note that the categories of personal information and sources will not exceed
what is contained in this Policy. Additionally, TAO Connect is not required to
retain any information about you if it is only used for a one-time transaction and
would not be maintained in the ordinary course of business. TAO Connect is also not
required to reidentify personal information if it is not stored in that manner
already, nor is it required to provide the personal information to you more than
twice in a twelve-month period.-
Request to Correct. You may correct or update your personal
information at any time by logging into your account or by contacting us.
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Request to Withdraw Consent. If at any time you wish to stop
receiving communications from us, please just let us know by updating your
settings, using the unsubscribe feature in the marketing email you received, or
by contacting us. In your correspondence to us, please indicate that you wish to
“unsubscribe.” If you wish to otherwise withdraw your consent to our collection,
use, or disclosure of your personal information, you may do so at any time by
contacting us. Such withdrawal of consent may result in the termination of your
access to our Services if the collection, use, or disclosure is required for the
Service.
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Request to Delete. You may request that TAO Connect delete your
personal information. Subject to certain exceptions set out below we will, on
receipt of a verifiable request, delete your personal information from our
records and direct any service providers to do the same.
Please note that we may not delete your personal information if it is necessary to:
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complete the transaction for which the personal information was collected;
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provide a good or service requested by you, or reasonably anticipated within the
context of our ongoing business relationship with you, or otherwise perform a
contract between you and us;
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detect security incidents, protect against malicious, deceptive activity, and
take all necessary and appropriate steps to mitigate current and future risk;
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debug and repair internal information technology as necessary;
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undertake internal research for technological development and demonstration;
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exercise free speech, ensure the right of another consumer to exercise his or
her right of free speech, or exercise another right provided for by law;
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comply with the California Electronic Communications Privacy Act;
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engage in public or peer-reviewed scientific, historical, or statistical
research in the public interest that adheres to all other applicable ethics and
privacy laws, when our deletion of the information is likely to render
impossible or seriously impair the achievement of such research, provided we
have obtained your informed consent;
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enable solely internal uses that are reasonably aligned with your expectations
based on your relationship with us;
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comply with an existing legal obligation; or
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otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
TAO Connect may not, and will not, treat you differently because of your request
activity. As a result of your request activity, we may not and will not deny goods
or services to you; charge different rates for goods or services; provide a
different level quality of goods or services; or suggest any of the preceding will
occur. However, we can and may charge you a different rate, or provide a different
level of quality, if the difference is reasonably related to the value provided by
your personal information.To submit a request regarding your Personal Information, please contact us by email
at privacy@taoconnect.org or by mail at
TAO Connect, Inc. c/o Data Protection Officer, 650 Cleveland St #1945, Clearwater,
FL 33757. If you choose to submit a request, you must provide us with enough
information to identify you in order to comply with your request. We will not be
able to respond to your request if we cannot verify that the person making the
request is the person about whom we collected information, or someone authorized to
act on such person’s behalf.Cookies and Tracking Technologies
We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or
other technologies to collect certain information about your online activity and
interactions with our emails, online and mobile advertisements, and to allow us to
keep track of analytics and certain statistical information that enables TAO Connect
to improve our services and provide you with more relevant content and advertising
offered by TAO Connect, or through or linked from our services. You may, however,
disallow receiving cookies at any time through your web browser. It is not our
intention to use cookies to retrieve information that is unrelated to our Site or
your interaction with our Site.The technologies We use may include:
Most web browsers are set to accept cookies by default but will allow you to see what
cookies you have, delete them on an individual basis, or block cookies from
particular or all websites (“opting out”). Please note that if you choose to remove,
reject, or opt- out from cookies, this could affect the availability and
functionality of our website.We may use Online Identification Technologies to store registration information in an
area of the Website so that you do not need to enter it on subsequent visits to make
navigation of this Website easier for you and to facilitate efficient registration
processes.Currently, our Services do not respond to a “Do Not Track” or similar signal. “Do Not
Track” is a preference you can set to let the websites you visit know that you do
not want them collecting information about you.Contact Us
If you have any questions about this Privacy Policy, You can contact us:
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By email: privacy@taoconnect.org
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By mail: TAO Connect, Inc. c/o Data Protection Officer, 650 Cleveland St #1945,
Clearwater, FL 33757
This Privacy Policy was last updated Nov 30, 2021
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End User License Agreement
This End User License Agreement (“Agreement”) is a binding legal contract between you (either an
individual or a legal entity) and TAO CONNECT, INC., a Florida corporation (“Licensor”). By
installing, accessing or using the software, web-based interface, content within the web-based
interface or software, any associated user manuals and other documentation provided by Licensor
(“Documentation”) and any Enhancements (as defined below) provided with this Agreement
(collectively, the “Software”), you (also referred to herein as “Licensee”) will be bound by the
terms of this Agreement. If you do not agree to the terms of this Agreement, Licensor is not willing
to license any right to use or access the Software to you. In such event, you may not install,
access, use or copy the Software, which explicitly includes (but is not limited to) viewing the
Software on an Internet web browser.YOU UNDERSTAND AND AGREE THAT LICENSOR DOES NOT PROVIDE MEDICAL, PROFESSIONAL, PSYCHIATRIC,
ACCOUNTING, OR MENTAL HEALTH ADVICE. LICENSOR SOLELY LICENSES THE SOFTWARE FOR YOUR USE AS SET FORTH
IN THE TERMS AND CONDITIONS BELOW, AND LICENSOR IS IN NO WAY RESPONSIBLE FOR, VERIFYING, OR
GUARANTEEING THAT ANY ADVICE COMMUNICATED TO YOU BY OTHERS VIA THE SOFTWARE IS ACCURATE IN ANY
WAY.THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN SECTION 12 (DISPUTE RESOLUTION)
BELOW GOVERN THE RESOLUTION OF DISPUTES. PLEASE READ THEM CAREFULLY. IF YOU DO NOT AGREE WITH THE
MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN THE TERMS, PLEASE DO NOT USE THE
DOCUMENTATION OR SOFTWARE.APPLICATION ACCESS AND USE LICENSE
The Software is licensed to you, not sold to you. Except for the limited license granted in this
Agreement, Licensor and its licensors retain all right, title and interest in the Software, all copies
thereof, and all proprietary rights in the Software, including copyrights, patents, trademarks and trade
secret rights.-
GRANT OF LICENSE. This Agreement grants you
the following rights, as applicable:-
License. During the term of this Agreement, Licensor
grants you a nonexclusive, nontransferable, revocable (as permitted herein) license
to access and use the Software which will be hosted by Licensor. Licensee
acknowledges and agrees that Licensor may use certain embedded technological and
software controls to enforce any applicable license restrictions. -
Enhancements. Licensor reserves the right to upgrade,
enhance, change or modify the Software at any time in its sole discretion
(“Enhancements”). Any Enhancements made available to you by Licensor, if any, will
be subject to the terms of this Agreement, except to the extent that conflicting or
more restrictive provisions are agreed upon in future agreements relating to such
Enhancements. -
Third Party Components. The Software and future
Enhancements may contain certain third party components (“Third Party Components”)
which are provided to you under terms and conditions which are different from this
Agreement, or which require Licensor to provide you with certain notices or
information. Your use of each Third Party Component which contains or is accompanied
by its own license agreement will be subject to the terms and conditions of such
other license agreement, and not this Agreement. Notwithstanding the foregoing, the
following terms and conditions apply to all “Third Party Components”: (i) all Third
Party Components are provided on an “AS IS” basis; (ii) Licensor will not be liable
to you or indemnify you for any claims related to the Third Party Components; and
(iii) Licensor will not be liable for any direct, indirect, incidental, special,
exemplary, punitive or consequential damages with respect to the Third Party
Components. Your sole and exclusive remedy with regard to any defect, claim, or
other dispute relating to the Third Party Components is to cease use of such
components. -
Intellectual Property Ownership. The Software
contains material that is protected by United States copyright and trade secret law,
and by international treaty provisions. All rights not expressly granted to Licensee
under this Agreement are expressly reserved by Licensor and its licensors. Licensee
shall not modify, remove or destroy any proprietary markings or confidential legends
placed upon or contained within the Software, the Documentation, or any related
materials. All copyrights, patents, trade secrets, trademarks, service marks, trade
names, moral rights and other intellectual property and proprietary rights in the
Software shall remain the sole and exclusive property of Licensor or its licensors,
as applicable. -
Beta Software. Licensor may designate certain
Enhancements or new releases of the Software as “Beta Software.” Such Beta Software will not be ready for use in a production
environment. At this early stage of development, operation of the Beta Software may
be unpredictable and lead to erroneous results. You acknowledge and agree that: (i)
the Beta Software is experimental and has not been fully tested; (ii) the Beta
Software may not meet your requirements; (iii) the use or operation of the Beta
Software may not be uninterrupted or error free;(iv) your use of the BetaSoftware is for purposes of evaluating and testing the product and providing feedback to
Licensor; (v) you shall inform your employees, staff members, and other users regarding
the nature of the Beta Software; and (vi) you will hold all information relating to the
Beta Software and your use of the Beta Software, including any performance measurements
and other data relating to the Beta Software, in strict confidence and shall not
disclose such information to any unauthorized third parties. Your use of the Beta
Software shall be subject to all of the terms and conditions set forth herein relating
to the Software. You shall promptly report any errors, defects, or other deficiencies in
the Beta Software to Licensor. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT,
ALL BETA SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY
KIND. You herebywaive any and all claims, now known or later discovered, that you may
have against Licensor and its suppliers/licensors arising out of your use of the Beta
Software.
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TERM. The license will commence on the date
you first use the Software or accept this Agreement, whichever is earlier (the “Effective
Date”), and shall remain in effect for one (1) year thereafter (the “Initial Term”). Upon
expiration of the Initial Term, this Agreement shall automatically renew for successive one
(1) year terms (each a “Renewal Term”) unless either party provides notice of termination or
non-renewal no less than thirty (30) days prior to expiration ofthe then-currentterm. The Initial Term and any Renewal Terms are referred to herein collectively as the “Term.”
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LIMITATIONS ON LICENSE.
The license granted to you in this Agreement is restricted as follows:-
Limitations on Copying and Distribution. You may not
copy or distribute the Software except to the extent that copying is necessary to
use the Software for purposes set forth herein. You may make a single copy of the
Software for backup and archival purposes. -
Limitations on Reverse Engineering and Modification.
You may not reverse engineer, decompile, disassemble, modify or create works
derivative of the Software. You may not alter or modify any disabling mechanism
which may be resident in the Software. -
Sublicense, Rental, and Third Party Use. You may not
assign, sublicense, rent, timeshare, loan, lease or otherwise transfer the Software,
or directly or indirectly permit any third party to use or copy the Software. -
Proprietary Notices. You may not remove any
proprietary notices (e.g., copyright and trademark notices) from the Software. You
must reproduce the copyright and all other proprietary notices displayed on the
Software on each permitted back-up or archival copy. -
Use in Accordance with Documentation. All use of the
Software shall be in accordance with its then current Documentation. -
Compliance with Applicable Law. You shall be solely
responsible for ensuring that your use of the Software is in compliance with all
applicable foreign, federal, state and local laws, and rules and regulations. -
Confidentiality. You acknowledge and
agree the Software and associated Documentation constitute valuable proprietary
and confidential information and intellectual property (collectively, the
“Proprietary Information”) of Licensor. You may not use or disclose the
Proprietary Information without Licensor’s prior written consent, except
disclosure to and subsequent uses by your need-to-know employees and
contractors, provided such employees and contractors have executed written
agreements restricting use or disclosure of Proprietary Information that are at
least as protective as those set forth in this Agreement. You agree to use at
least the same degree of care in protecting the Proprietary Information as you
use to protect your own similar information, but in no event less than
reasonable care. You acknowledge that due to the unique nature of the
Proprietary Information, Licensor will not have an adequate remedy in money or
damages in the event of any unauthorized use or disclosure of its Proprietary
Information. In addition to any other remedies that may be available in law, in
equity or otherwise, Licensor shall be entitled to obtain injunctive relief to
prevent such unauthorized use or disclosure. You shall not use any information
or data disclosed by Licensor in connection with this Agreement to contest the
validity of any Licensor intellectual property. Any such use of Licensor’s
information and data shall constitute a material, non-curable breach of this
Agreement.
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LIMITATION OF WARRANTIES.
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Exclusive Remedy. The sole and exclusive remedy of
Licensee and the sole and exclusive liability of Licensor for breach of the
foregoing warranties shall be to seek repair or replacement of the non-conforming
Software or reperformance of the relevant services. In the event that such breach
cannot be remedied by repair, replacement, or reperformance, or where a repair or
replacement remedy is not applicable, Licensor shall be liable only for Licensee’s
direct damages in the aggregate up to the limit provided in this Section 4. -
Modification of Software. Except as
otherwise agreed in writing by the parties, any modification to the Software by
Licensee or any other third party, or failure by Licensee to implement any
improvements or updates to the Software as supplied by Licensor shall void
Licensor’s warranty obligations and Licensor’s warranties under this Section 4,
to the extent any failure or error results from such
modification.
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FEES. The license fees
payable to Licensor for the rights hereunder are as set forth in the separate
documentation provided by Licensor describing the license fees and any other fees owed
by you, or by the person or entity paying the applicable license fees on your behalf to
enable you to utilize the Software. If these license fees are not timely paid to
Licensor, than Licensor may immediately terminate this Agreement, as well all your
access to the Software, with or without prior notice to you. -
INTELLECTUAL PROPERTY INFRINGEMENT.
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Indemnification. Licensor agrees to defend and
indemnify Licensee and to hold it harmless from all damages awarded against
Licensee, and all reasonable expenses (including attorneys’ fees) incurred by
Licensee, for any claim of infringement of a third party’s U.S. patent registered as
of the Effective Date or copyright asserted against Licensee by virtue of Licensee’s
authorized use of the Software as delivered by Licensor; provided that Licensor is
given prompt notice of any such claim and right to control and direct the
investigation, preparation, defense and settlement of each such claim and further
provided that Licensee shall fully cooperate with Licensor in connection with the
foregoing. Notwithstanding the foregoing, Licensor assumes no liability or indemnity
obligation for claims of infringement of intellectual property rights arising from
(i) use of the Software in combination with non-Licensor approved third party
products, including hardware and software, (ii) modifications or maintenance of the
Software by a party other than Licensor, (iii) misuse of the Software, and (iv)
failure of Licensee to implement any improvement or updates to the Software, if the
infringement claim would have been avoided by the use of the improvement or updates.
Licensee shall indemnify and defend Licensor and hold it harmless from and against
any claims, damages, or costs, including reasonable attorneys’ fees, asserted by
third parties arising out of any of the foregoing exceptions; provided that Licensee
is given prompt notice of any such claim and right to control and direct the
investigation, preparation, defense and settlement of each such claim and further
provided that Licensor shall fully cooperate with Licensee in connection with the
foregoing. -
Replacement. Should the Software as delivered by
Licensor become or, in Licensor’s opinion, be likely to become, the subject of a
claim of infringement, Licensor may, at its option and expense either (a) procure
for Licensee the right to continue to use the Software as contemplated hereunder, or
(b) replace or modify the Software or modify its use to make its use hereunder
noninfringing, without loss of material functionality. If neither option is
reasonablyavailable to Licensor, then this Agreement may be terminated at theoption of either party hereto without further obligation or liability.
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Entire Liability. THE FOREGOING
PROVISIONS OF THIS SECTION 6 STATE THE ENTIRE LIABILITY AND OBLIGATIONS OF
LICENSOR AND THE EXCLUSIVE REMEDY OF LICENSEE AND ANY OTHER ENTITY, WITH RESPECT
TO ANY ALLEGED INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.
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TERMINATION.
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Breach of Agreement. Without prejudice to any other
rights, Licensor may terminate this Agreement immediately, without any notice to
you, if you fail to comply with any of the terms and conditions of this
Agreement. -
Termination for Convenience. You may terminate this
Agreement at any time by discontinuing use of the Software, complying with your
termination obligations set forth below, providing Licensor written notice, and
returning the Software to Licensor. -
Licensee’s Termination Obligations. In the event of
any expiration or termination of this Agreement for any reason, you must remove all
copies of the Software and all of its components from all of your systems, and
destroy all related media and Documentation, if any. The license granted to the
Software will automatically terminate on expiration or termination of this
Agreement.
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WARRANTY DISCLAIMER. THE SOFTWARE IS PROVIDED ON AN
“AS AVAILABLE,” “AS IS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LICENSOR AND ITS
LICENSORS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE SOFTWARE, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, QUIET
ENJOYMENT, QUALITY OF INFORMATION, AND FITNESS FOR A PARTICULAR PURPOSE. LICENSOR DOES
NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR- FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE
CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR SHALL CREATE ANY
ADDITIONAL LICENSOR WARRANTIES OR IN ANY WAY INCREASE THE SCOPE OF LICENSOR’S
OBLIGATIONS HEREUNDER.
LICENSOR MAKES NO WARRANTY OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, WITH REGARD TO ANY HARDWARE, PRODUCTS, SOFTWARE, OR PROGRAMMING
OBTAINED BY LICENSOR FROM THIRD PARTIES (COLLECTIVELY, THE “THIRD PARTY ITEMS”). LICENSOR
EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE/NON-INFRINGEMENT, QUALITY OF INFORMATION, QUIET
ENJOYMENT, AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE THIRD PARTY ITEMS.
LICENSOR SHOULD CONSULT THE RESPECTIVE VENDORS/MANUFACTURERS OF THE THIRD PARTY ITEMS FOR
WARRANTY AND PERFORMANCE INFORMATION.
THE SOFTWARE MAY BE USED TO ACCESS AND
TRANSFER INFORMATION OVER THE INTERNET. YOU ACKNOWLEDGE AND AGREE THAT LICENSOR DOES NOT
OPERATE OR CONTROL THE INTERNET AND THAT: (I) VIRUSES, WORMS, TROJAN HORSES, OR OTHER
UNDESIRABLE DATA OR SOFTWARE; OR (II) UNAUTHORIZED USERS (E.G., HACKERS) MAY ATTEMPT TO
OBTAIN ACCESS TO AND DAMAGE YOUR DATA, WEB SITES, COMPUTERS, OR NETWORKS. LICENSOR SHALL NOT
BE RESPONSIBLE FOR SUCH ACTIVITIES. YOU ARE SOLELY RESPONSIBLE FOR THE SECURITY AND
INTEGRITY OF YOUR DATA AND SYSTEMS. -
LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT
PERMITTED BY LAW, IN NO EVENT SHALL LICENSOR OR ITS SUPPLIERS/LICENSORS BE LIABLE TO YOU
OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, INDIRECT
DAMAGES, OR ANY OTHER DAMAGES, WHICH SHALL INCLUDE, WITHOUT LIMITATION, DAMAGES FOR
PERSONAL INJURY, LOST PROFITS, LOST DATA AND BUSINESS INTERRUPTION, ARISING OUT OF THE
USE OR INABILITY TO USE THE SOFTWARE, EVEN IF LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES (WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), OR OTHERWISE). IN ANY CASE, THE ENTIRE LIABILITY OF LICENSOR AND ITS
SUPPLIERS/LICENSORS UNDER THIS AGREEMENT FOR ALL DAMAGES OF EVERY KIND AND TYPE (WHETHER
SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) SHALL BE
LIMITED TO THE INITIAL LICENSE FEE PAID BY YOU, IF ANY, FOR THE
SOFTWARE.Some states do not allow the exclusion of incidental or
consequential damages, or the limitation on how long an implied warranty lasts, so some of the
above may not apply to you.
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COMPLIANCE AND AUDIT. If requested by Licensor, Licensee will submit an annual
certification, signed by an officer or authorized representative, specifying the number
of users and number and location of all copies of the Software in Licensee’s possession
or use. Licensor may also, once annually, upon reasonable notice and during regular
business hours, gain access to Licensee’s facilities and systems to audit compliance
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INDEMNITY. You agree to
indemnify, defend and hold harmless Licensor and its parent and their respective
officers, directors, shareholders, agents, affiliates, and licensors from and against
any and all third party claims of any kind (along with attorneys’ fees and litigation
costs) arising out of, resulting from, or in connection with your breach of this
Agreement or your use or misuse of the Software, including any combination of the
Software with any hardware, software, or other intellectual property not provided by
Licensor. -
DISPUTE RESOLUTION. This Agreement is
governed by and construed in accordance with the laws of the State of Florida, as applied to
agreements entered into and wholly performed within Florida between Florida residents. This
Agreement shall not be governed by the 1980 U.N. Convention on Contracts for the
International Sale of Goods. If you have any concern or dispute, you agree to first try to
resolve the dispute informally by contacting us. If a dispute is not resolved within 30 days
of receipt by us, any resulting legal actions must be resolved through final and binding
arbitration, including any question of whether arbitration is required, except that you
mayassert claims in small claims court if your claims qualify. Claims related to theDocumentation or Software are permanently barred if not brought within one year of the event
resulting in the claim. JAMS will administer the arbitration in Hillborough Country, Florida,
pursuant to its Comprehensive Arbitration Rules and Procedures. There will be one arbitrator
that you and we mutually select. The arbitration will be conducted in the English language.
Judgment upon the award rendered may be entered and will be enforceable in any court of
competent jurisdiction having jurisdiction over you and us.You may only resolve disputes with us
on an individual basis, and you may not bring a claim as a plaintiff or a class member in a
class, consolidated, or representative action.Notwithstanding the foregoing, in the event of your or others’ unauthorized access to or use of
the Documentation or Software in violation of this Agreement, you agree that we are entitled to
apply for injunctive remedies (or an equivalent type of urgent legal relief) in any
jurisdiction.
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GENERAL.
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This Agreement constitutes the entire understanding and agreement
between Licensor and you with respect to the transactions contemplated in this Agreement
and supersedes all prior or contemporaneous oral or written communications with respect
to the subject matter of this Agreement, all of which are merged in this Agreement. In
particular, if you are a current licensee of the Software, this Agreement shall
supersede your existing license agreement and that agreement shall be of no further
force or effect.
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This Agreement shall not be modified, amended or in any way altered
except by an instrument in writing signed by authorized representatives of both parties.
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In the event that any provision of this Agreement is found invalid or
unenforceable pursuant to judicial decree, the remainder of this Agreement shall remain
valid and enforceable according to its terms. Any failure by Licensor to strictly
enforce any provision of this Agreement will not operate as a waiver of that provision
or any subsequent breach of that provision.
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Neither party shall assign this Agreement without the written consent
of the other party, which consent shall not be unreasonably withheld. Notwithstanding
the foregoing, either party may assign this Agreement, without the other party’s
consent, to any Affiliate or subsidiary, or in the event of a merger, acquisition, or
sale of all or substantially all of its assets. “Affiliate” means any entity that
directly, or indirectly through one or more intermediaries, controls, or is controlled
by, or is under common control with the party.
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Except for Licensee’s payment obligations, neither party will be
liable for any failure or delay in performance under this Agreement which is due to any
event beyond the reasonable control of such party, including without limitation, fire,
explosion, unavailability of utilities or raw materials, unavailability of components,
labor difficulties, war, riot, act of God, export control regulation, laws, judgments or
government instructions.
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The following provisions shall survive any termination or expiration
of this Agreement: Sections 3, 4, 6, 8, 9, 11, 12, 13, 14. Licensor may assign any of
its rights or obligations hereunder as it deems necessary.
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IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE
EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL
PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES SET FORTH HEREIN
SHALL REMAIN IN EFFECT.
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U.S. GOVERNMENT RIGHTS.
The Software is commercial computer software as described in DFARS 252.227-7014(a)(1) and
FAR 2.101. If acquired by or on behalf of any the Department of Defense (“DOD”) or any
component thereof, the U.S. Government acquires this commercial computer software and/or
commercial computer software Documentation subject to the terms of this Agreement as
specified in DFARS 227.7202-3, Rights in Commercial Computer Software or Commercial Computer
Software Documentation. If acquired by or on behalf of any civilian agency, the U.S.
Government acquires this commercial computer software and/or commercial computer software
Documentation subject to the terms of this Agreement as specified in FAR 12.212, Computer
Software. -
AUTHORIZATION. By downloading, installing,
accessing, or using the Software, you indicate that you have the authority to bind yourself
and your organization to the terms of this Agreement.
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