Introduction

This website (together with any successor site(s), computer systems, cloud-based platforms, software, and mobile or desktop-based platforms, hereinafter collectively referred to as the “Services”) are operated by TAO Connect, Inc. (“TAO Connect,” “we,” “our”).

We take privacy seriously and take reasonable and compliant measures to protect the privacy and confidentiality of information that we may have access to while providing Services to our end users. This Privacy Policy is meant to help you better understand how we may use, store, and collect information we may access or collect in the course of your use of the Services, as well as with TAO Connect serving any health plan, health care provider, or healthcare clearinghouse that must comply with the HIPAA Privacy Rule (any “Covered Entity”).

Your use of the Services is conditioned on your agreement with all the terms of this Privacy Policy. This Privacy Policy, as amended from time to time, constitutes the entire agreement between us and you with respect to how we may use your Personal Information (as defined by applicable law) and how we handle Protected Health Information (as defined by applicable law). It is your choice as to whether to use the Services and provide Personal Information or Protected Health Information to us, or to a Covered Entity that utilizes the Services, and do not provide any such information if you do not agree to the terms of this Privacy Policy. By using our Services, you consent to our use of Protected Health Information and Personal Information as described in this Privacy Policy. All Services we provide are compliant with applicable law regarding the collection, use, and disclosure of Personal Information. Nothing below replaces or circumvents lawful restrictions on collection, use, or disclosure of Protected Health Information as outlined under the Health Insurance Portability and Accountability Act. This Privacy Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Privacy Policy. To the extent any translated versions of this Privacy Policy conflict with the English language version, the English language version of this Privacy Policy shall control.

Your consent may be withdrawn at any time by contacting support@taoconnect.org. Such withdrawal of consent may result in the termination of your access to our Services.

The Information We Collect and How We Collect It

While using our Services, we may collect both Personal Information and any information that does not reveal your specific identity or does not directly relate to an individual.

We receive Personal Information and Protected Health Information from you in order to provide Services to you, as well as to Covered Entities for purposes of fulfilling our service obligations to Covered Entities. It is our general policy to limit the information collected to only the minimum information required to complete your request. You may choose to provide Personal Information, for example, by contacting us for further information or submitting resumes or work history. You are solely responsible for the privacy and security of any information that you may upload through our Services. Our Services not intended for children under the age of thirteen (13), and if you are under the age of thirteen (13) you are not permitted to use the Services. You also represent that you are not using the Services from a country subject to embargo by the U.S. Government or that has been designated as “terrorist supporting” by the U.S. Government.

The Personal Information you submit to us will only be retained for as long as is required for the purposes for which it was collected unless a longer retention period is required or permitted by law. Should you delete your account with us, if permitted by law, we will delete all Personal Information we have collected and cease contact with you in the above-referenced manner as soon as practicable.

While we may collect your Personal Information when you use our Services, such Personal Information will be limited to that which is needed to fulfil the identified purpose(s). We may use any collected Personal Information to contact you regarding your account or our Services. You may, from time to time, receive customer feedback, account status information, software updates, or information related to our Services via the Personal Information you provided.

Information that may be collected, such as standard internet log information and usage information, includes your IP address, device information, browser type and language, access times, location, usage data referring website addresses. such as browser and device information, usage data, Internet Protocol (IP) addresses, pixel tags and other technologies, demographic information and other information provided by you, aggregated or anonymized information, or information collected through cookies which may be used to send information to us or our third-party service providers (“Other Information”).

We may use Online Identification Technologies to store registration information in an area of the Website so that you do not need to enter it on subsequent visits to make navigation of this Website easier for you and to facilitate efficient registration processes. Currently, our Services do not respond to a “Do Not Track” or similar signal. “Do Not Track” is a preference you can set to let the websites you visit know that you do not want them collecting information about you.

Safeguards and Security

We use appropriate safeguards and follow reasonable commercial standards to prevent the unauthorized use or disclosure of Personal Information. We have implemented administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of data that we may receive or transmit. If you have any questions or concerns about our compliance with any applicable privacy law or have concerns that your Personal Information has been compromised through use of our Services, please contact us at support@taoconnect.org.

Your Access to Personal Information We Store

Upon request, we will make available to you an electronic copy of any Personal Information we may have collected about you. You may request to review, correct, update, delete, or otherwise modify any of your Personal Information that you have previously provided to us through our Services, or object to the use or processing of such Personal Information by us. In addition, we will provide you with how we have used your Personal Information in accordance with the manners set forth in this Privacy Policy above. If you find any of your Personal Information is out of date or inaccurate, please inform us so that we can appropriately update the information. To ensure your Personal Information remains private, so we will never share Personal Information collected from you with any other parties.

To submit a request for your record of Personal Information we have stored, please contact support@taoconnect.org. In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us removed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us. We may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Special Notice to California Residents

If you are a California resident, you are entitled to request information concerning whether your Personal Information has been disclosed to nonaffiliated third parties for their direct marketing purposes. We will provide a list of the categories of Personal Information disclosed to third parties, if any, for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year and must be made via email to support@taoconnect.org.

Cookies and Tracking Technologies

Cookies are small data files which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow us to recognize your device and we may use cookies as described above in this Privacy Policy. Some of the cookies we use are necessary to enable you to move around the Website and use its features. We also use functional cookies to record information about the choices you have made and to allow us to tailor our website to our users; for example, to remember your language or region or that you have already completed a survey. This information is usually anonymized and is not used for any other purpose. We may also use analytic services to help us understand how effective our content is, what interests our users have, and to improve how our website works. In addition, we use web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access our website and how often. This information is used for statistical purposes only and it is not our intention to use such information to personally identify any user.

Most web browsers are set to accept cookies by default but will allow you to see what cookies you have, delete them on an individual basis, or block cookies from particular or all websites (“opting out”). You can learn more about how to block cookies by visiting allaboutcookies.org. Please note that if you choose to remove, reject, or opt- out from cookies, this could affect the availability and functionality of our website.

Cross-Border Transfer

Our Services are controlled and operated by us from the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.

This Privacy Policy was last updated June 2, 2018